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Diploma of Hospitality Management

Diploma of Hospitality Management

Qualification Code: SIT50416 | CRICOS Course Code: 093160C

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager.

The total duration will be 80 weeks including the breaks. See: Academic Calendar & Fees
Pathway from the qualification are to further study in our SIT60316 Advanced Diploma of Hospitality Management, or a range of other Advanced Diploma qualifications.
  • Function manager
  • Executive housekeeper
  • Front office manager
  • Motel manager
  • Unit manager (catering operations)
  • Consulting and writing on workplace practices, operational procedures and reports.
  • Generating ideas to improve products, services, operational practices and efficiency
  • Developing & maintaining knowledge of hospitality industry practices, trends, products, services and suppliers
  • Planning and organising the operational activities and effectively responding to routine operational and service issues
  • Knowing legal components that relate to the hospitality industry

Course Structure

Total 28 units must be completed in order to successfully achieve this qualification. 13 core units of competency AND 15 elective units of competency. 25% of the course is online.

Unit CodeUnit Name
BSBITU203 Communicate electronically
SITXCOM002 Show social and cultural sensitivity
BSBWOR203 Work effectively with others
SITXHRM001 Coach others in job skills
SITHIND002 Source and use information on the hospitality industry
SITTTSL002Access and interpret product information
SITXFSA001Use hygienic practices for food safety (The Coffee School)
SITHFAB007Serve food and beverage
SITXCCS006 Provide service to customers
SITXFIN001 Process financial transactions
SITHIND001 Use hygienic practices for hospitality service
SITXWHS001 Participate in safe work practices
SITHFAB002 Provide responsible service of alcohol(The Coffee School)
SITHFAB005 Prepare and serve espresso coffee (The Coffee School)
SITHIND004 Work effectively in hospitality service
BSBADM502 Manage meetings
BSBDIV501 Manage diversity in the workplace
BSBMGT517Manage operational plan
SITXCOM005 Manage conflict
SITXCCS007 Enhance the customer service experience
SITXFIN003 Manage finances within a budget
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS002 Identify hazards, assess and control safety risks
SITXWHS003 Implement and monitor work health and safety practices
SITXFIN004 Prepare and monitor Budgets
SITXHRM002 Roster staff
SITXCCS008 Develop and Manage quality customer service practices
SITXGLC001 Research and comply with regulatory requirements
SITXMGT002 Establish and conduct business relationships

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