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Certificate II in Business

Certificate II in Business

Qualification Code: BSB20115 | CRICOS Course Code: 098232G

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

This Course is delivered over a period of 26 weeks. Students are required to attend full time study of 20 hours per week consisting of 15 hours face-to-face classroom based tuition and 5 hours of on-line learning.
BSB30115 Certificate III in Business or a range of Certificate III qualifications
  • Must be over 18 years of age
  • Completion of Year 10 or equivalent
  • IELTS 4 or equivalent

Course Structure

Total 12 units must be completed in order to successfully achieve this qualification. 1 core units of competency AND 11 elective units of competency. 25% of the course is online.

Unit CodeUnit Name
BSBWHS201Contribute to health and safety of self and others
BSBCUS201Deliver a service to customers
BSBIND201Work effectively in a business environment
BSBINM201Process and maintain workplace information
BSBINM202Handle mail
SBINN201Contribute to workplace innovation
BSBITU201Produce simple word processed documents
BSBITU202Create and use spreadsheets
BSBITU203Communicate electronically
BSBWOR202Organise and complete daily work activities
BSBWOR203Work effectively with others
BSBWOR204Use business technology

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